Question 1

How do I connect my website forms?

Accepted Answer

Go to your client page in the admin panel and copy the embed form widget code. Paste it into any page on your website. Works with any website platform including Squarespace, WordPress, Wix, and custom sites.

Question 2

How does the 14-day free trial work?

Accepted Answer

When you sign up, you get full access to all Growth plan features for 14 days. No credit card required. If you decide to continue after the trial, pick a plan. If not, your data stays safe for 90 days.

Question 3

How do SMS alerts work?

Accepted Answer

When a new lead submits a form on your website, you get a text message within seconds with their name, phone number, and what they need. Available on Growth plans and above.

Question 4

What is auto-response?

Accepted Answer

Auto-response automatically sends an email and optionally a text to the lead the moment they submit your form, confirming their inquiry was received.

Question 5

How do follow-up nudges work?

Accepted Answer

Every morning, our system checks for leads that haven't been contacted. If a new lead has been waiting more than 24 hours, you'll get a reminder via email and SMS.

Question 6

Can I automate Google review requests?

Accepted Answer

Yes. Set up the Post-Job Review Request workflow template, add your Google review URL in settings, and when you mark a lead as Won, the system automatically sends a review request.

Question 7

What plans are available?

Accepted Answer

Starter ($19/mo) for up to 25 leads. Growth ($49/mo) for 100 leads with SMS alerts. Pro ($99/mo) for 500 leads with full features. Enterprise ($199/mo) for unlimited with white-label.

Question 8

Can I change plans anytime?

Accepted Answer

Yes. Upgrade or downgrade at any time. Changes take effect immediately.

Question 9

What websites does Long Drive Leads work with?

Accepted Answer

Any website. We provide an embed form widget that works on any platform, or you can use our API endpoint. Squarespace, WordPress, Wix, Shopify, custom HTML, anything.

Question 10

Is my data secure?

Accepted Answer

Yes. We use Supabase with row-level security, encrypted data transmission (TLS/SSL), API key authentication, and rate limiting on all endpoints.

Question 11

Can I export my data?

Accepted Answer

Yes. You can export your leads as CSV from the Leads page at any time.

Question 12

Do you integrate with other tools?

Accepted Answer

We support webhooks for Zapier and Make integration, plus native QuickBooks integration for billing and invoicing.

Help Center

Getting Started

Features

Billing

Technical

Still have questions?