What happens to my leads if my CRM goes down?

CRM downtime is rare with cloud-based platforms but it does happen. Reputable CRM providers maintain 99.9%+ uptime, meaning less than 9 hours of downtime per year. During those rare outages, your data is safe but the interface may be temporarily unavailable.

Your website form leads are typically safe during CRM downtime because most systems queue submissions and process them when the service recovers. Auto-response emails and SMS alerts may be delayed but the leads themselves are not lost.

Long Drive Leads is built on Supabase and Vercel infrastructure with regular backups. In the unlikely event of downtime, your data is protected and any queued leads are processed once service is restored. You can also export your data as CSV at any time as a local backup.