Which CRMs include email templates?

Email templates in a CRM let you respond to common scenarios quickly: acknowledging a new inquiry, following up on an estimate, requesting a review, or re-engaging an old lead. Instead of typing the same email repeatedly, you customize a template and send.

CRMs with email templates include Long Drive Leads (workflow templates with pre-built emails), HubSpot (template library), Pipedrive (email templates), Freshsales (email templates), and Zoho (template management). Most CRMs support some form of email templates.

Long Drive Leads includes email templates as part of its workflow system. The New Lead Welcome workflow comes with a pre-written email you can customize, and it fires when the lead record is created. Install a workflow template with one click and the emails are ready to go.