What CRM should I use for a 5-person team?

For a 5-person team, you need a CRM that is easy for everyone to access without training and does not break the bank with per-user fees. The sweet spot is a tool priced per account rather than per person, with enough included seats to cover everyone.

Compare the math: Pipedrive at $14/user/mo = $70/mo. Zoho at $14/user/mo = $70/mo. HubSpot Starter at $20/mo + $20 per additional user = $100/mo. Long Drive Leads is not billed per head: the Growth plan at $49/mo covers 3 users, and the Pro plan at $99/mo covers 10 — so a 5-person team pays $99/mo flat no matter who else you add up to that limit.

For a small team, ease of use matters more than feature depth. If your CRM requires training sessions, your 5-person team will resist adopting it. Choose a tool that is intuitive enough for everyone from your field techs to your office manager to use on day one.