SMS is one of the most impactful CRM features for small businesses, but many platforms charge extra for it or lock it behind expensive plans. HubSpot requires the Professional plan ($800/mo) for SMS. Salesforce needs an add-on. GoHighLevel includes it at $97/mo.
Long Drive Leads includes SMS lead alerts starting at the Growth plan ($49/mo), making it one of the most affordable CRMs with built-in SMS. You get instant text notifications when new leads come in, plus the ability to receive daily follow-up nudges via text.
If SMS alerts are essential to your business and budget is a concern, look for CRMs that include SMS in their core pricing rather than as an add-on. The cost of a standalone SMS service plus a cheap CRM often exceeds the cost of a CRM with SMS built in.
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